With customers ranging from SMB to large Fortune 100 enterprises, businesses can offer a unified buying experience across multiple channels such as direct sales, channel sales, and ecommerce. Salesforce CPQ & Billing helps companies build recurring customer relationships by enabling them to configure, price, quote, invoice, and collect payments all from one, unified platform. Salesforce is uniquely positioned to help customers of all sizes with this important transformation journey with the power of CPQ & Billing and the deep industry expertise of Salesforce Industries, formerly Vlocity which has won numerous awards for its industry-specific quote-to-order solution. We believe that the best way to effectively do this is by automating the entire revenue lifecycle on one platform from quote-to-cash while understanding the unique needs of every industry.

When talking to our customers, we’re hearing loud and clear that it’s more important than ever for them to deliver an outstanding buying experience to their customers across multiple channels.